How can we change the admin password
The Password Administration window lets you control the contents of the passwords that help to provide security on the system. You can change a password that you own as System Administrator, or reset any other password.
If you have lost your password and can no longer gain access to your NBX NetSet, you will need to get a serial cable and call us. We have the ability to get your password back, so you can gain access again. Then you can change it to something you can remember. Our helpdesk number is open 24/7 but there may be a cost, if you do not current have a bronze, silver or gold shield support with us.